The aim of the safety protocol is to recognize possible threats within the routes and prevent accidents, injuries and inconveniences during your visit.

There are several national laws, decrees and guidelines as well as international regulations that set the safety requirements for tourism including accommodation, restaurant services and activities. Our safety program is based on laws and regulations taking into account three basic elements:

safety protocol

human factors

Our guests have different capabilities and skills when it comes to activities. Some are already familiar with snow and cool temperature and for some the Northern climate is totally new. Some people are in better physical condition than the others – no problem, we take into account these human factors so that you can enjoy your visit safely.

technical factors

This part includes the safety of all routes, activities, accommodation and equipment such as snowmobiles, bikes etc. All the service providers are obliged to follow the safety protocol as well as national and international laws and regulations.


The weather conditions can change rapidly in Lapland. Some activities can be too risky to execute if the temperature drops or snow conditions take the turn for the worst. Please be prepared to some changes in activity programs due to unexpected weather changes.

privacy law

General Data Protection Regulation (GDPR) refers to the laws that deal with regulating, storing, and using of personally identifiable information of individuals, which can be collected by governments, public or private organizations, or by other individuals. GPR covers also internet communication, such as access to internet, and communication via mobile and fixed phone networks. FlyToLapland handles identifiable information according to GPDR. The details are documented in the safety protocol.

package travel directive

European Union Council Directive 90/314/EEC lays down a number of important consumer rights in relation to package travel, in particular with regard to information requirements, the liability of traders in relation to the performance of a package, and protection against the insolvency of an organizer or a retailer.

The directive also sets requirements for accommodation-, safari-, and transfer providers.

Open the GDPR

Before payment the traveler accepts the package travel contract which includes travelers-, as well the tour operators rights and responsibilities.

Open the package travel contract

FlyToLapland safety protocol is documented.
You can read more of the safety issues from these links.


(Directive 2015/2302 on package travel and linked travel arrangements, amending
Regulation (EC ) No 2006/2004 and Directive 2011/83/EU of the European Parliament and of
the Council and repealing Council Directive 90/314/EEC )